FAQ

FAQ

FAQ2025-01-31T11:46:25-06:00

After more than 3 decades and over 3 million cleanups of Colorado yards and properties, we’ve answered a lot of questions about Scooping Poop. We’ve fetched the most commonly asked questions here for you. If you have a question that we didn’t answer here, please use the Contact Us page and ask away! Chances are someone else has the same question, and we’re always up for a good chat.

Why Use Pet Scoop Services?2025-01-31T11:25:20-06:00

We are Denver Colorado’s Preferred Pooper Scooper Service.

We’ve been perfecting the art of doggy doo removal since 1994 and we are the only pooper scooper service to clean the entire front range from Fort Collins to Colorado Springs.

Our dedicated team is all about delivering professional and caring dog waste removal services at a rate that won’t make you howl. We’ve helped thousands of clients provide a clean, healthy and attractive environment for their families and pets.

Start enjoying your yard and pets again by simply calling us at 303-781-7667 or signing up HERE and join our pack of satisfied clients – we Guarantee it!

How Do You Ensure My Dog’s Safety?2025-01-31T11:19:09-06:00

Safety is our top dog priority!

We’re like the vigilant lifeguards of poop patrol, ensuring that gates are firmly secured while in the yard and when leaving. Your dog’s in good paws with us – we take extra care to make sure they stay in their happy place while we clean the yard.

Does the Initial Dog Waste Cleanup Cost Extra?2025-01-31T11:29:18-06:00

The Initial Cleanup (1st cleanup) typically costs a bit more than recurring service. The fee depends on the time since the last thorough cleaning and the number of dogs.

If it’s been a hot minute since the yard was last cleaned and there’s a treasure trove of doggy messes waiting, an initial dog waste cleanup fee will apply. We would be more than happy to come out and take a look at your turf, and we’ll provide a no-obligation estimate or you can simply enter some basic information for a Free Quote HERE.

How Do I Pay for this Service?2025-01-31T11:31:58-06:00

We’re not into advance payments like most other services!

Your bill come your way on the first day of each month, after services have been performed.  It’ll show your Average Monthly Rate (A.M.R.) which stays the same each month (unless you change frequency or number of dogs), making budgeting and paying super easy.

Calculating your A.M.R. uses your per cleanup rate, figuring out the weekly cost, multiplying it by 52 weeks, and dividing by 12 months. It might seem like a brain teaser but picture this: Opting for Weekly service at $16.75 per cleanup, your A.M.R. would be $16.75 x 52 weeks = $871 / 12 months = $72.58 per month. You’ll always know the monthly cost, regardless of how many cleanups happened in the monthly billing cycle.

We accept checks, credit cards, money orders, and even PayPal.  Use “Monthly Auto Debit” for automatic, no-hassle payments.  You can also make a one-time credit card or PayPal Payment .  Check out our Pricing for the full scoop.

How Much Does Pet Scoop Services Cost?2025-01-31T11:30:57-06:00

Our rates are as friendly as a golden retriever begging for a treat!

Pricing depends on a few things – how many furry mess-makers you have, how often you want your yard cleaned and the size of your yard.  But here’s the scoop: we’re one of the only pooper scooper services in Colorado that hauls the waste away for no extra charge.

Plus, we keep things simple – No advance payments or contracts required and we bill the same Average Monthly Rate at the end of the month, after services have been completed. 

Check out Pet Scoop’s pooper scooper pricing here – Pricing.

What Areas Does Pet Scoop Service?2025-01-31T11:34:06-06:00

We are the only pet waste removal service…

…in the Colorado area that covers all Denver Metro areas from Boulder to Castle Rock and Golden to Aurora and almost all the Front Range from Fort Collins to Colorado Springs. Wondering if we patrol your turf? Call 303-781-7667 or enter your Zip Code HERE to see if we’re in your neighborhood.

Who Should Use a Professional Pooper Scooper Service?2025-01-31T11:34:57-06:00

Dog owners in need of a poo-free paradise!

Whether you’re unable, unwilling or just want to enjoy their yard and pets without the hassle or the mess, join our pack.

Our service is perfect for:

🐾 Parents with tiny humans who love being outdoor in a clean yard
🐾 Anyone who loves their yard—just not the mess that comes with it
🐾 Those with physical or visual impairments
🐾 Busy folks who have way better things to do than scoop poop

Besides being a smelly nuisance, dog waste is a health hazard – packed with bacteria, parasites, and other pathogens that put people, pets, and the environment as risk. Nasty stuff like E. coli, Salmonella, and Campylobacteria could lurk in every pile, so let us handle the dirty work while you enjoy a cleaner, healthier space.

Am I Leashed to a Contract?2025-01-31T11:36:08-06:00

Nope!  Start, stop or change service at anytime.

No contract here – since 1994, we have been committed to building customer loyalty through great service, not paperwork.  Check out our Terms of Service so you know what to expect while enjoying the freedom to start, stop or change your service whenever you please.

Should I Unlock My Gate?2025-01-31T10:26:38-06:00

Absolutely! Our Scoop Techs don’t do fence parkour. 

Please unlock that gate on your service day (we’ll be sure to lock it back) or, if you prefer, we can loan you a lock, at NO cost, and your gate can remain locked without you having to hassle with it. No gate gymnastics required!

Will I Need to Confine or Restrain My Dog?2025-01-31T10:25:11-06:00

Only if your dog is a potential drama queen.

At Pet Scoop, “Passion for Pets” is one of our Core Values – we love dogs!  For us, every yard is like a mini dog park. But as much as our Scoop Techs adore furry friends, they’re also quite fond of their fingers. 

If your little diva tends to get a bit spicy and on the “No Go” list, we’ll need you to take the lead in confining or restraining her while we work in the yard.  Your Scoop Tech will text or call you before arriving and give you a friendly knock to make sure the entire household is aware that we have arrived. We like to confirm that Cujo is chilling indoors before we step into the yard.  If no one’s home to bring them in, we’ll have to skip that visit and scoop double the doo next time. 

Do You Scoop Poop in Winter?2025-01-31T09:20:03-06:00

Pawsitively! We’re your All-Season Poop Scoop Pros. 

When winter hits, our poop patrol squad is on a mission to tackle your dog’s poop-cycles. If the weather turns ruff, anticipate a short delay, but we’ll usually catch up within a day or two. Even if there’s still snow in your yard, we’ll tidy up decks, patios and anything we can find on top or where it’s melted, ensuring the waste does not continue to pile up.  If a major snowfall causes us to missed an entire cleanup, fear not. We’ll be there on your next scheduled visit, prepared to handle double the waste.

P.S. Even if your assigned day isn’t in the snowy day delay, your tech’s weekly schedule may be off.  Rest assured, they’ll keep you in the loop if you’re on the off-schedule delay list.

P.P.S. Your Average Monthly Rate remains unchanged, covering the extra cleanup load with no added cost.

To see all the detail on how we handle snow and winter scooping, click Winter Scooping

What About Holidays?2025-01-31T10:00:33-06:00
We work summer holidays but take a paws for these festive days:
  • Thanksgiving
  • Christmas
  • New Year’s Day

If your cleanup day falls on these holidays, we’ll aim for the day before or after.  If you need to have a dog indoors or a gate unlocked, your tech will contact you before the rescheduled scoop-date.

P.S. Even if your day isn’t on the holiday, your tech may have a funky schedule that week and will stay in touch.

What If My Dog Wont Be Using the Yard Temporarily (ie Doggie Vacation)?2025-01-31T09:59:21-06:00

Vacation awaits, but before you embark, let us know by calling or using our Contact Us Form.

We’re as flexible as a well-chewed dog toy.  Just give us heads-up, at least 24 hours or more, to avoid any un-needed yard visits. If your dog(s) won’t be frolicking in the yard (no waste accumulating) and we dodge an unnecessary trip, we’ll credit your monthly bill for that “skipped” cleanup.  

What If My Dog Pack Changes?2025-01-31T11:43:18-06:00

Contact us right away and we’ll adjust your doggy dynamics.

Whether a new pup joins the pack or an old friend bids the yard farewell, give us a shout. We’ll tweak your pricing accordingly.  Want more or fewer visits per week?  No problem!  Check out our Poop Scooper Service Fees for the scoop on rates. Connect with us to update your service by dialing 303-781-7667 or filling out our Contact Us Form.

I’m Moving, How Can I Change My Service?2025-01-31T09:57:27-06:00

Seamless moves with spotless yards!

If you’re relocating within the Denver-Metro or Front Range area from Ft. Collins to Colorado Springs, call us at 303-781-7667 or fill out our Contact Us Form. We’ll seamlessly shift your pooper scooper service to your new digs and make your move smoother, at least when it comes to the yard mess. 

Can My Dog’s Poop be Used as a Natural Fertilizer?2023-12-03T17:21:59-06:00

Not recommended!

While your dog might see themselves as backyard gardeners, their “fertilizer” might not have the green thumb effect you’re hoping for.

Why No Every Other Week Service Option?2025-01-31T09:56:03-06:00

Short answer: it’s a doggone challenges for our clients, techs and routes.

In the past, we gave Every Other Week service a shot, but found it was like trying to catch a runaway greyhound – exhausting…  Winter scooping sometimes meant skipping cleanings due to snow, leading to weeks of waste buildup, leaving our Scoop Techs in a race against time. It also messed with our schedule on routes designed for a smooth daily flow.  So, we ditched the headache for us and our clients, opting for weekly service at a similar monthly cost (we also offer twice weekly service).  It’s a win-win that leaves our clients and techs with more smiles and fewer piles!  

Why Does My Dog Choose the Most Inconvenient Spot To Do Their Business?2023-12-03T18:31:23-06:00

It’s an ancient canine art form called “Poop-dancing,” designed to keep you on your toes.

Can I Teach My Dog to Clean Up After Themselves?2023-12-03T18:33:33-06:00

We’re still waiting for the day dogs evolve opposable thumbs. Until then, it’s a team effort.

Gift Certificates

If you have a special person in your life that has a dog, why not give them one of the most thoughtful and unique gifts available. Freedom from scooping dog poop!

Learn more

Client Raves!

Excellent
Pet Scoop
4.5
Based on 612 reviews
We've been using PetScoop for over 10 years now...we lost two of our doggies in 2022, took a 2yr break, and now rescued a new brat and signed on again. The technicians are really great, they communicate quickly if you text them and so far I haven't had to call the office for 'missed poopies'. This service is a luxury but definitely one we feel great spending some money on!
They do a great job and never leave anything undone. My dogs love a clean yard, so PetScoop helps us out so much. It’s a bill I don’t mind paying in the slightest.
PetScoop did a wonderful job! Staff is super friendly and is great with communicating scheduled times and ETAs. They have the best rates, they are easy to work with and always provides excellent service without the complications. We’re so glad we chose them to help us with our pet waste cleanup needs. Katie is awesome!
Yup guys do such a great job. Most of the time I don't even know that you guys were here until I open my back door and can see and smell the difference.i will use you guy for ever. You do the job Noone wants to do and if this goes out to every one it's really nice if you leave them a tip. Remember if they didn't do it you would have to.
So thank you guys
Karina silman
Pet Scoop is absolutely wonderful. They are always so polite and kind and help you however they can. Thomas, who is the one that comes to clean my yard, does an excellent job. I am so thankful for him. It is well worth the money to have someone else clean my yard. I am sure glad a business like this exits. THANK YOU PET SCOOP!!!!!!!
I started using this company in February & let me tell you, what a God send. We have 2 standard size Aussiedoodles & a lab Shepard mix, so 3 good size dogs. These guys are out weekly and clean the yard. It's great I don't have to do it. As my son says, he'll split the cost with me if he doesn't have to do it!!
These guys and gals have been very professional and courteous.
If you are on the fence about this company we highly recommend them!
We had this service for 2 years while living here and loved it! The technician who came by was always kind to us and our dog. Would recommend to anyone looking for a poop scoop service!
Honestly, this is one of the best decisions I have made since moving to Colorado. For me, taking care of my dogs' waste in the heat was difficult. I saw that my neighbor had Pet Scoop coming to their house twice a week, and I started the same service. Patrick always texts me to let me know he is coming, so my dogs remain inside. He then lets me know when he has left. This is a great service, run by good people. I highly recommend Pet Scoop.
Pet Scoop is terrific. The service is easy to set up, and there is complete price transparency. The administrative staff is friendly and kind, even sending us a sympathy note when we lost one of our pups. Techs are efficient and prompt, and let us know via text when they're on their way, and when they've finished and secured our gate. Five stars.
Occasionally I’ll pick up some poop before they come out because we need the yard clear for mowing or activities. This is the only service that saw the poop I collected in our scooper and threw it away when they came out to service our yard. The other company we used just left it sitting there. I know this is kinda silly but I appreciate that they saw and took care of it. Glad we made the switch!
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We Service the Denver Metro Area and Northern Front Range

Arvada, Aurora, Boulder, Bow Mar, Brighton, Broomfield, Castle Rock, Centennial, Cherry Creek, Commerce City, Denver, Erie, Edgewater, Englewood, Fort Collins, Firestone, Golden, Greenwood Village, Highlands Ranch, Lakewood, Littleton, Lonetree,  Longmont, Loveland, Morrison, Northglenn, Parker, Roxborough, Stapleton, Thornton, Westminster, Wheat Ridge.

 
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